TY - JOUR
T1 - Willingness to Communicate and Employee Success in U.S. Organizations
AU - Richmond, Virginia P.
AU - Roach, K. David
PY - 1992/2/1
Y1 - 1992/2/1
N2 - This article presents a view of the influence and effects of individuals' willingness to communicate in an organizational setting. Definitional explanations of the willingness to communicate construct are provided along with an extensive review of the relevant research and theory in this area. Communication apprehension is explicated and considered in context of willingness to communicate. The manner in which low willingness to communicate affects individuals and fosters specific organizational outcomes is explored. In general, research indicates negative results from low willingness to communicate, both on individual and organizational levels. Appropriate organizational responses to “at risk individuals” are explored in terms of diagnosis and remediation.
AB - This article presents a view of the influence and effects of individuals' willingness to communicate in an organizational setting. Definitional explanations of the willingness to communicate construct are provided along with an extensive review of the relevant research and theory in this area. Communication apprehension is explicated and considered in context of willingness to communicate. The manner in which low willingness to communicate affects individuals and fosters specific organizational outcomes is explored. In general, research indicates negative results from low willingness to communicate, both on individual and organizational levels. Appropriate organizational responses to “at risk individuals” are explored in terms of diagnosis and remediation.
UR - http://www.scopus.com/inward/record.url?scp=84972990690&partnerID=8YFLogxK
U2 - 10.1080/00909889209365321
DO - 10.1080/00909889209365321
M3 - Article
AN - SCOPUS:84972990690
VL - 20
SP - 95
EP - 115
JO - Journal of Applied Communication Research
JF - Journal of Applied Communication Research
SN - 0090-9882
IS - 1
ER -