Quantitative data from user testing of three successive releases of a visual programming language demonstrated the limited value of several existing performance support systems. Qualitative data collected concurrently pointed to specific usability problems. Organization of help information was not clear to users, thereby hindering search. In addition, users could not act on help pages contained developer rather than user vocabulary and concepts.
|Number of pages||4|
|State||Published - 2002|
|Event||STC's 49th Annual Conference - Nashville, TN, United States|
Duration: May 5 2002 → May 8 2002
|Conference||STC's 49th Annual Conference|
|Period||05/5/02 → 05/8/02|