TY - JOUR
T1 - Using a model of emotional intelligence domains to indicate transformational leaders in the hospitality industry
AU - Scott-Halsell, Sheila
AU - Shumate, Steven R.
AU - Blum, Shane
PY - 2007/12/11
Y1 - 2007/12/11
N2 - In the workplace, teamwork, collaboration, and excellent interpersonal communication are traits of successful leaders. Transformational leaders, utilizing their emotional intelligence (EI) abilities, are successful in employing these effective leadership skills. Using the dimensions of transformational leadership and the domains of EI, a model was developed indicating the direct relationship between the two constructs. Additionally, a pilot study was conducted to demonstrate that students in hospitality undergraduate programs do not possess the level of EI needed to be successful transformational leaders. These findings demonstrated the need to incorporate EI instruction into orientation and training programs.
AB - In the workplace, teamwork, collaboration, and excellent interpersonal communication are traits of successful leaders. Transformational leaders, utilizing their emotional intelligence (EI) abilities, are successful in employing these effective leadership skills. Using the dimensions of transformational leadership and the domains of EI, a model was developed indicating the direct relationship between the two constructs. Additionally, a pilot study was conducted to demonstrate that students in hospitality undergraduate programs do not possess the level of EI needed to be successful transformational leaders. These findings demonstrated the need to incorporate EI instruction into orientation and training programs.
KW - Emotional intelligence
KW - Hospitality industry
KW - Leadership
KW - Transformational leadership
UR - http://www.scopus.com/inward/record.url?scp=37549030995&partnerID=8YFLogxK
U2 - 10.1300/J171v07n01_06
DO - 10.1300/J171v07n01_06
M3 - Article
AN - SCOPUS:37549030995
SN - 1533-2845
VL - 7
SP - 99
EP - 113
JO - Journal of Human Resources in Hospitality and Tourism
JF - Journal of Human Resources in Hospitality and Tourism
IS - 1
ER -