In the workplace, teamwork, collaboration, and excellent interpersonal communication are traits of successful leaders. Transformational leaders, utilizing their emotional intelligence (EI) abilities, are successful in employing these effective leadership skills. Using the dimensions of transformational leadership and the domains of EI, a model was developed indicating the direct relationship between the two constructs. Additionally, a pilot study was conducted to demonstrate that students in hospitality undergraduate programs do not possess the level of EI needed to be successful transformational leaders. These findings demonstrated the need to incorporate EI instruction into orientation and training programs.
|Number of pages||15|
|Journal||Journal of Human Resources in Hospitality and Tourism|
|State||Published - Dec 11 2007|
- Emotional intelligence
- Hospitality industry
- Transformational leadership