Usability Testing for Greater Impact: A Primo Case Study

Joy Perrin, Melanie Clark, Esther Medina De Leon, Lynne Edgar

Research output: Contribution to journalArticlepeer-review


This case study focuses on a usability test conducted by four librarians at Texas Tech University. Eight students were asked to complete a series of tasks using OneSearch, the TTU Libraries’ implementation of the Primo discovery tool. Based on the test, the team identified three major usability problems, as well as potential solutions to them. These problems typify the difficulties patrons face while using library search tools, but have a variety of simple solutions.
Original languageEnglish
JournalInformation Technology and Libraries
StatePublished - Dec 1 2014


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