University Department Chairs’ Use of Compliance-Gaining Strategies

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

This study investigated university department chairs’ use of compliance-gaining techniques and the influence of these techniques on faculty job satisfaction and ratings of chair performance. Techniques were classified in three power categories: expectancies/consequences, relationships/identification, and values/obligations.Results indicated the following ranking of use frequency: values/obligations, expectancies/consequences, and relationships/identification. Significant correlations were indicated between use of compliance-gaining techniques and faculty job satisfaction, and between use and faculty ratings of chair performance. Finally, analysis indicated a linear composite of compliance-gaining techniques that reliably discriminate between faculty ratings of chair performance.

Original languageEnglish
Pages (from-to)75-90
Number of pages16
JournalCommunication Quarterly
Volume39
Issue number1
DOIs
StatePublished - Jan 1 1991

Keywords

  • Compliance-gaining
  • chair performance
  • department chairs
  • faculty job satisfaction
  • leadership
  • power

Fingerprint

Dive into the research topics of 'University Department Chairs’ Use of Compliance-Gaining Strategies'. Together they form a unique fingerprint.

Cite this