Abstract
This study investigated university department chairs’ use of compliance-gaining techniques and the influence of these techniques on faculty job satisfaction and ratings of chair performance. Techniques were classified in three power categories: expectancies/consequences, relationships/identification, and values/obligations.Results indicated the following ranking of use frequency: values/obligations, expectancies/consequences, and relationships/identification. Significant correlations were indicated between use of compliance-gaining techniques and faculty job satisfaction, and between use and faculty ratings of chair performance. Finally, analysis indicated a linear composite of compliance-gaining techniques that reliably discriminate between faculty ratings of chair performance.
| Original language | English |
|---|---|
| Pages (from-to) | 75-90 |
| Number of pages | 16 |
| Journal | Communication Quarterly |
| Volume | 39 |
| Issue number | 1 |
| DOIs | |
| State | Published - Jan 1 1991 |
Keywords
- Compliance-gaining
- chair performance
- department chairs
- faculty job satisfaction
- leadership
- power