Twenty Characteristics of an Effective Conflict Management Response Team

Phoebe Okungu, Frank Mullins, DeAnne Lechtenberger

Research output: Contribution to journalArticlepeer-review

Abstract

Twenty Characteristics of an Effective Conflict Management Response Team Abstract Everyday elementary, secondary and college classrooms report at least one incidence of violence. These may be in the form of verbal abuse, bullying, extortions and fights. These conflict occurrences can be attributed to the lack of conflict resolution skills among school personnel. This article will discuss twenty (20) steps that can be used to resolve conflicts. These steps will offer two or more parties a direction to find a peaceful resolution to a disagreement. It goes without saying that the best solution to a conflict is the solution that is best for all individuals involved. Since that is not always possible, the steps discussed will hopefully make conflict resolutions work as smoothly as possible.
Original languageEnglish
Pages (from-to)1-17
JournalJournal of Human Services: Training, Research and Practice
StatePublished - Feb 28 2017

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