The state of the art in system dynamics modeling of cost of quality

Armando Elizondo-Noriega, David Güemes-Castorena, Víctor G. Tercero-Gómez, Mario G. Beruvides

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations

Abstract

Several studies have been performed to review the state the art in the cost of quality (COQ) literature. These studies have focused on different aspects such as models, adoption, limitations, etc. Few works have been found addressing the COQ simulation procedures. Simulation is a crucial tool to attain preliminary inexpensive results prior to potentially expensive or complex in situ studies. Currently, there are several simulation-based approaches to estimate the COQ. These studies were based on different simulation techniques such as discrete event and linear optimization to mention a few. One simulation technique that seems to be useful to understand the causal relationship between the elements on COQ is system dynamics (SD). SD allows the analyst to observe causal effect relationships and their aggregated structure to answer research questions, improve policy making and observe previously unknown or unobserved behaviors. However, no review has been performed presenting the most suitable or best practices to address theoretical issues in COQ via SD. The current work provides a review of different SD-related works to address this problem aiming to provide a scope for future research on SD simulation of COQ.

Original languageEnglish
Title of host publication39th International Annual Conference of the American Society for Engineering Management, ASEM 2018
Subtitle of host publicationBridging the Gap Between Engineering and Business
PublisherAmerican Society for Engineering Management
Pages505-514
Number of pages10
ISBN (Electronic)9781510874640
StatePublished - Jan 1 2018
Event39th International Annual Conference of the American Society for Engineering Management: Bridging the Gap Between Engineering and Business, ASEM 2018 - Coeur d�Alene, United States
Duration: Oct 17 2018Oct 20 2018

Publication series

Name39th International Annual Conference of the American Society for Engineering Management, ASEM 2018: Bridging the Gap Between Engineering and Business

Conference

Conference39th International Annual Conference of the American Society for Engineering Management: Bridging the Gap Between Engineering and Business, ASEM 2018
CountryUnited States
CityCoeur d�Alene
Period10/17/1810/20/18

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Keywords

  • Economics of quality
  • Quality costs
  • Scenario planning
  • Strategic planning

Cite this

Elizondo-Noriega, A., Güemes-Castorena, D., Tercero-Gómez, V. G., & Beruvides, M. G. (2018). The state of the art in system dynamics modeling of cost of quality. In 39th International Annual Conference of the American Society for Engineering Management, ASEM 2018: Bridging the Gap Between Engineering and Business (pp. 505-514). (39th International Annual Conference of the American Society for Engineering Management, ASEM 2018: Bridging the Gap Between Engineering and Business). American Society for Engineering Management.