TY - JOUR
T1 - The role of information systems in the sustainable development of enterprises
T2 - A systematic literature network analysis
AU - Zeng, Fan
AU - Lee, Stacy Hyun Nam
AU - Lo, Chris Kwan Yu
N1 - Publisher Copyright:
© 2020 by the author.
Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.
PY - 2020/4/1
Y1 - 2020/4/1
N2 - Information Systems (IS) play an important role in improving the efficiency of firms' operations and supply chains, which links to sustainability. Therefore, this study conducted a systematic literature network analysis to review 132 articles that discuss current trends in the IS discipline. Based on a citation network analysis, this study discovered three main research domains (sustainable competitive advantage, environmental sustainability, and sustainable online social communities), and two emerging research domains (the role of IS in developing countries and sustainable information infrastructures). Furthermore, a main path analysis was conducted to understand the knowledge structure of each research domain. This addresses how different trends are reflected in the IS literature related to improving firms' competitive advantages and environmental sustainability. The results found that the sustainable competitiveness of enterprises is improved by the synergy between IS and other recourses within in the enterprises. Green IS initiatives not only solve the issues of environmental sustainability, but also enhance sustainable competitive advantage (i.e., stock price). As social media becomes the optimal enterprise communication channel, this study discusses the factors affecting sustainable online social community, such as structural dynamics (i.e., membership size, communication activity), social dynamics (the basic nature of interactions among members), participation costs, and topic consistency. Overall, the Information System literature is highly focused on three areas-economy, environment, and society, which supports Triple Bottom Line theory.
AB - Information Systems (IS) play an important role in improving the efficiency of firms' operations and supply chains, which links to sustainability. Therefore, this study conducted a systematic literature network analysis to review 132 articles that discuss current trends in the IS discipline. Based on a citation network analysis, this study discovered three main research domains (sustainable competitive advantage, environmental sustainability, and sustainable online social communities), and two emerging research domains (the role of IS in developing countries and sustainable information infrastructures). Furthermore, a main path analysis was conducted to understand the knowledge structure of each research domain. This addresses how different trends are reflected in the IS literature related to improving firms' competitive advantages and environmental sustainability. The results found that the sustainable competitiveness of enterprises is improved by the synergy between IS and other recourses within in the enterprises. Green IS initiatives not only solve the issues of environmental sustainability, but also enhance sustainable competitive advantage (i.e., stock price). As social media becomes the optimal enterprise communication channel, this study discusses the factors affecting sustainable online social community, such as structural dynamics (i.e., membership size, communication activity), social dynamics (the basic nature of interactions among members), participation costs, and topic consistency. Overall, the Information System literature is highly focused on three areas-economy, environment, and society, which supports Triple Bottom Line theory.
KW - Citation network analysis
KW - Environmental sustainability
KW - Information systems
KW - Online community
KW - Social media
KW - Sustainability
KW - Sustainable competitive advantage
UR - http://www.scopus.com/inward/record.url?scp=85084535355&partnerID=8YFLogxK
U2 - 10.3390/SU12083337
DO - 10.3390/SU12083337
M3 - Review article
AN - SCOPUS:85084535355
VL - 12
JO - Sustainability (Switzerland)
JF - Sustainability (Switzerland)
SN - 2071-1050
IS - 8
M1 - 3337
ER -