TY - JOUR
T1 - The effect of ethical climate and employees' organizational citizenship behavior on U.S. fashion retail organizations' sustainability performance
AU - Lee, Stacy H.N.
AU - Ha-Brookshire, Jung
N1 - Publisher Copyright:
Copyright © 2018 John Wiley & Sons, Ltd and ERP Environment
Copyright:
Copyright 2018 Elsevier B.V., All rights reserved.
PY - 2018/9/1
Y1 - 2018/9/1
N2 - To support businesses' efforts to improve sustainability performance, the role of employees should not be neglected, as organizational citizenship behavior (OCB) can improve the effectiveness and flexibility of a business as a whole. Given the potential impact of OCB on organizations' performance, this study investigated how the role of employees' OCB can help to achieve the triple bottom line of sustainability-financial, social and environmental performance. Using U.S. fashion retail employees as the sampling framework, a total of 278 datasets were used to test the hypothesized relationship. The results showed that the ethical climate of an organization indeed positively affects employees' OCB, consistent with previous studies in non-fashion retail organizations. Regardless of the size of the organization, the role of employees on the organization's overall sustainability performance was found to be highly important. These findings suggest that businesses should consider ethical climate to enhance sustainability through employees' OCB.
AB - To support businesses' efforts to improve sustainability performance, the role of employees should not be neglected, as organizational citizenship behavior (OCB) can improve the effectiveness and flexibility of a business as a whole. Given the potential impact of OCB on organizations' performance, this study investigated how the role of employees' OCB can help to achieve the triple bottom line of sustainability-financial, social and environmental performance. Using U.S. fashion retail employees as the sampling framework, a total of 278 datasets were used to test the hypothesized relationship. The results showed that the ethical climate of an organization indeed positively affects employees' OCB, consistent with previous studies in non-fashion retail organizations. Regardless of the size of the organization, the role of employees on the organization's overall sustainability performance was found to be highly important. These findings suggest that businesses should consider ethical climate to enhance sustainability through employees' OCB.
KW - corporate social responsiblity
KW - ethical climate
KW - organizational citizenship behavior
KW - sustainability performance
UR - http://www.scopus.com/inward/record.url?scp=85044251408&partnerID=8YFLogxK
U2 - 10.1002/csr.1510
DO - 10.1002/csr.1510
M3 - Article
AN - SCOPUS:85044251408
VL - 25
SP - 939
EP - 947
JO - Corporate Social Responsibility and Environmental Management
JF - Corporate Social Responsibility and Environmental Management
SN - 1535-3958
IS - 5
ER -