The changing face of technical communication: New directions for the field in a new millennium

Mark Zachry; Kelli Cargile Cook; Brenton D. Faber; David Clark

The changing face of technical communication: New directions for the field in a new millennium

Mark Zachry, Kelli Cargile Cook, Brenton D. Faber, David Clark

Professional Communication

Research output: Contribution to conference › Paper › peer-review

10 Scopus citations

Abstract

In this panel session, the authors identify four different factors shaping the future of technical communication: user-centered design, corporate universities, cross-disciplinary collaboration, and knowledge management. The authors each address how factors once considered external to the field of technical communications are now becoming thoroughly integrated with it. These four studies, in conjunction, suggest how the field of technical communication is becoming increasingly complex and how participants (practitioners, researchers, and educators) will need to adapt to this new terrain.

Original language	English
Pages	248-260
Number of pages	13
State	Published - 2001
Event	SIGDOC 2001: Special Interest Group for Documentation Proceedings of the 19th Annual International Conference on Systems Documentation Communication in the New Millenium - Santa Fe, NM, United States Duration: Oct 21 2001 → Oct 24 2001

Conference

Conference	SIGDOC 2001: Special Interest Group for Documentation Proceedings of the 19th Annual International Conference on Systems Documentation Communication in the New Millenium
Country/Territory	United States
City	Santa Fe, NM
Period	10/21/01 → 10/24/01

Keywords

Collaboration
Corporate universities
Customer relations management (CRM)
Disciplinarity
Educational theory
Knowledge management
Multimedia
Organizational learning
Research
Training
Usability studies
User-centered design

Cite this

Zachry, M., Cook, K. C., Faber, B. D., & Clark, D. (2001). The changing face of technical communication: New directions for the field in a new millennium. 248-260. Paper presented at SIGDOC 2001: Special Interest Group for Documentation Proceedings of the 19th Annual International Conference on Systems Documentation Communication in the New Millenium, Santa Fe, NM, United States.

Zachry, Mark ; Cook, Kelli Cargile ; Faber, Brenton D. et al. / The changing face of technical communication : New directions for the field in a new millennium. Paper presented at SIGDOC 2001: Special Interest Group for Documentation Proceedings of the 19th Annual International Conference on Systems Documentation Communication in the New Millenium, Santa Fe, NM, United States.13 p.

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abstract = "In this panel session, the authors identify four different factors shaping the future of technical communication: user-centered design, corporate universities, cross-disciplinary collaboration, and knowledge management. The authors each address how factors once considered external to the field of technical communications are now becoming thoroughly integrated with it. These four studies, in conjunction, suggest how the field of technical communication is becoming increasingly complex and how participants (practitioners, researchers, and educators) will need to adapt to this new terrain.",

keywords = "Collaboration, Corporate universities, Customer relations management (CRM), Disciplinarity, Educational theory, Knowledge management, Multimedia, Organizational learning, Research, Training, Usability studies, User-centered design",

author = "Mark Zachry and Cook, {Kelli Cargile} and Faber, {Brenton D.} and David Clark",

year = "2001",

language = "English",

pages = "248--260",

note = "SIGDOC 2001: Special Interest Group for Documentation Proceedings of the 19th Annual International Conference on Systems Documentation Communication in the New Millenium ; Conference date: 21-10-2001 Through 24-10-2001",

}

Zachry, M, Cook, KC, Faber, BD & Clark, D 2001, 'The changing face of technical communication: New directions for the field in a new millennium', Paper presented at SIGDOC 2001: Special Interest Group for Documentation Proceedings of the 19th Annual International Conference on Systems Documentation Communication in the New Millenium, Santa Fe, NM, United States, 10/21/01 - 10/24/01 pp. 248-260.

The changing face of technical communication: New directions for the field in a new millennium. / Zachry, Mark; Cook, Kelli Cargile; Faber, Brenton D. et al.
2001. 248-260 Paper presented at SIGDOC 2001: Special Interest Group for Documentation Proceedings of the 19th Annual International Conference on Systems Documentation Communication in the New Millenium, Santa Fe, NM, United States.

Research output: Contribution to conference › Paper › peer-review

TY - CONF

T1 - The changing face of technical communication

T2 - SIGDOC 2001: Special Interest Group for Documentation Proceedings of the 19th Annual International Conference on Systems Documentation Communication in the New Millenium

AU - Zachry, Mark

AU - Cook, Kelli Cargile

AU - Faber, Brenton D.

AU - Clark, David

PY - 2001

Y1 - 2001

N2 - In this panel session, the authors identify four different factors shaping the future of technical communication: user-centered design, corporate universities, cross-disciplinary collaboration, and knowledge management. The authors each address how factors once considered external to the field of technical communications are now becoming thoroughly integrated with it. These four studies, in conjunction, suggest how the field of technical communication is becoming increasingly complex and how participants (practitioners, researchers, and educators) will need to adapt to this new terrain.

AB - In this panel session, the authors identify four different factors shaping the future of technical communication: user-centered design, corporate universities, cross-disciplinary collaboration, and knowledge management. The authors each address how factors once considered external to the field of technical communications are now becoming thoroughly integrated with it. These four studies, in conjunction, suggest how the field of technical communication is becoming increasingly complex and how participants (practitioners, researchers, and educators) will need to adapt to this new terrain.

KW - Collaboration

KW - Corporate universities

KW - Customer relations management (CRM)

KW - Disciplinarity

KW - Educational theory

KW - Knowledge management

KW - Multimedia

KW - Organizational learning

KW - Research

KW - Training

KW - Usability studies

KW - User-centered design

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M3 - Paper

AN - SCOPUS:0035757952

SP - 248

EP - 260

Y2 - 21 October 2001 through 24 October 2001

ER -

The changing face of technical communication: New directions for the field in a new millennium

Abstract

Conference

Keywords

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