The association of formal and informal public accounting mentoring with role stress and related job outcomes

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Abstract

This paper examines the association between mentoring (both formal and informal) and three measures of role stress (role conflict, role ambiguity, and perceived environmental uncertainty), as well as two job outcomes (job performance and turnover intentions). The statistical analysis is based on structural equation modeling, using responses from 794 employees of large public accounting organizations. The results suggest that in addition to providing the traditional career development and psychosocial support functions, informal mentors provide protégés with information that clarifies their organizational role (reduces role ambiguity). However, mentoring benefits may come at a cost: higher role conflict. The study found limited positive effects attributed to formally assigned mentors.

Original languageEnglish
Pages (from-to)73-93
Number of pages21
JournalAccounting, Organizations and Society
Volume26
Issue number1
DOIs
StatePublished - Jan 2001

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