Sustaining human resource outcomes from Kaizen events

Wiljeana J. Glover, Jennifer A. Farris, Eileen M. Van Aken, Toni L. Doolen, June M. Worley

Research output: Contribution to conferencePaperpeer-review

1 Scopus citations

Abstract

Kaizen events have been widely reported to produce positive change in both business results and employee outcomes. However, the sustainability of Kaizen event outcomes has received limited research attention to date. This paper identifies the factors that were most strongly related to work area employee attitudes and commitment to Kaizen events approximately nine to eighteen months after the event, based on a field study of 65 events in eight manufacturing organizations. This study provides evidence of how management may predict and influence one of the long-term effects of Kaizen events and lays a foundation for future research.

Original languageEnglish
StatePublished - 2010
EventIIE Annual Conference and Expo 2010 - Cancun, Mexico
Duration: Jun 5 2010Jun 9 2010

Conference

ConferenceIIE Annual Conference and Expo 2010
Country/TerritoryMexico
CityCancun
Period06/5/1006/9/10

Keywords

  • Continuous improvement
  • Improvement sustainability
  • Kaizen blitz
  • Lean manufacturing
  • Rapid change

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