Scheduling models for optimizing human performance and well-being

Emmett J. Lodree, Bryan A. Norman

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

5 Scopus citations

Abstract

Personnel are critical components of many systems. Properly considering human capability and the man-machine interface is essential in order to maximize system effectiveness. The overall performance of a system is often directly related to how system personnel are scheduled. This chapter summarizes research related to scheduling personnel where the objective is to optimize system performance while considering human performance limitations and personnel well-being. Topics such as work rest scheduling, job rotation, cross-training, and task learning and forgetting are considered. For these topics, mathematical models and best practices are described. Additionally, important topics for future research are identified and discussed.

Original languageEnglish
Title of host publicationInternational Series in Operations Research and Management Science
PublisherSpringer New York LLC
Pages287-313
Number of pages27
StatePublished - 2006

Publication series

NameInternational Series in Operations Research and Management Science
Volume89
ISSN (Print)0884-8289

Keywords

  • Ergonomic
  • Human factors
  • Human performance
  • Scheduling theory

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