Abstract
Environmental sustainability initiatives are a necessity for restaurants today in order to lessen the negative impacts inflicted by restaurants on the environment. Success of environmental initiatives is contingent upon the buy‐in and commitment of restaurant
employees. This study investigated restaurant employees’ reactions to restaurant environmental sustainability initiatives. Qualitative analysis consisted of document review, on‐site observation, and semi-structured interviews with 29 restaurant employees from two restaurants located in the Midwestern United States. Findings revealed that the employees in this study were environmentally aware, and possessed job satisfaction, pride, and loyalty.
Original language | English |
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Pages (from-to) | 16-23 |
Journal | Journal of Foodservice Management & Education |
State | Published - Aug 2016 |