Quantitative assessment and EAPS: Expanding the resource toolbox

Sterling T. Shumway, Thomas G. Kimball, Alan W. Korinek, Margaret L. Keeling

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


Timely problem identification/assessment is one of the core technologies of employee assistance programs (EAPs). Historically, assessment primarily involved assessing individual problems. Increasingly, EAPs are expected to assess couple, family, and even organizational problems. Although the most common methods of assessment are qualitative in nature (e.g., personal interview), there are several advantages to utilizing quantitative assessments as a method of gathering information fromclients regarding individual problems, relationship dynamics, and organizational functioning. In this article the authors discuss the merits of quantitative assessment in EAP service delivery and describe their use and development of quantitative measures for assessing individuals, couples, families, and organizations.

Original languageEnglish
Pages (from-to)23-37
Number of pages15
JournalJournal of Workplace Behavioral Health
Issue number1
StatePublished - Jan 11 2006


  • Assessment
  • EAP
  • Quantitative
  • Resources


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