TY - GEN
T1 - Perceptions of kaizen event effectiveness
T2 - 30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009
AU - Liu, Wen Hsing
AU - Farris, Jennifer A.
PY - 2009
Y1 - 2009
N2 - Kaizen events are short-term, team-based continuous improvement projects, which are becoming increasingly popular in organizations of all types. In an effort to better understand what factors make Kaizen events, and improvement teams in general, more versus less successful, this paper performs an exploratory analysis comparing the perceptions of participants from more successful, less successful and average Kaizen event teams regarding the inhibitors and enablers of event success. Team success is measured by employing a non-parametric data envelopment analysis (DEA) model. The perceptions of participants from more successful, less successful, and average teams are then compared using responses to open-ended survey questions about the inhibitors and enablers of team success. The results indicate that participants from teams with different performance levels had different perceptions regarding the inhibitors of Kaizen event effectiveness, but similar perceptions regarding the enablers of event effectiveness. Areas for future research are also identified. Copyright
AB - Kaizen events are short-term, team-based continuous improvement projects, which are becoming increasingly popular in organizations of all types. In an effort to better understand what factors make Kaizen events, and improvement teams in general, more versus less successful, this paper performs an exploratory analysis comparing the perceptions of participants from more successful, less successful and average Kaizen event teams regarding the inhibitors and enablers of event success. Team success is measured by employing a non-parametric data envelopment analysis (DEA) model. The perceptions of participants from more successful, less successful, and average teams are then compared using responses to open-ended survey questions about the inhibitors and enablers of team success. The results indicate that participants from teams with different performance levels had different perceptions regarding the inhibitors of Kaizen event effectiveness, but similar perceptions regarding the enablers of event effectiveness. Areas for future research are also identified. Copyright
KW - Data envelopment analysis
KW - Kaizen event
KW - Team effectiveness
KW - Team performance
UR - http://www.scopus.com/inward/record.url?scp=84879871909&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84879871909
SN - 9781617381058
T3 - 30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009
SP - 358
EP - 367
BT - 30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009
Y2 - 14 October 2009 through 17 October 2009
ER -