Perceptions of kaizen event effectiveness: Comparing more and less successful teams

Wen Hsing Liu, Jennifer A. Farris

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

Kaizen events are short-term, team-based continuous improvement projects, which are becoming increasingly popular in organizations of all types. In an effort to better understand what factors make Kaizen events, and improvement teams in general, more versus less successful, this paper performs an exploratory analysis comparing the perceptions of participants from more successful, less successful and average Kaizen event teams regarding the inhibitors and enablers of event success. Team success is measured by employing a non-parametric data envelopment analysis (DEA) model. The perceptions of participants from more successful, less successful, and average teams are then compared using responses to open-ended survey questions about the inhibitors and enablers of team success. The results indicate that participants from teams with different performance levels had different perceptions regarding the inhibitors of Kaizen event effectiveness, but similar perceptions regarding the enablers of event effectiveness. Areas for future research are also identified. Copyright

Original languageEnglish
Title of host publication30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009
Pages358-367
Number of pages10
StatePublished - 2009
Event30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009 - Springfield, MO, United States
Duration: Oct 14 2009Oct 17 2009

Publication series

Name30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009

Conference

Conference30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009
Country/TerritoryUnited States
CitySpringfield, MO
Period10/14/0910/17/09

Keywords

  • Data envelopment analysis
  • Kaizen event
  • Team effectiveness
  • Team performance

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