@inproceedings{dd0c241887794e5e993402c882e80cd4,
title = "Perceptions of kaizen event effectiveness: A comparison between facilitator and team member responses",
abstract = "Kaizen events are short-term, team-based improvement projects that are widely used, particularly for lean manufacturing implementation. While evidence suggests that Kaizen events have great potential to generate significant improvements in an accelerated timeframe, research on Kaizen events is limited, particularly in areas such as results sustainability and the long-term viability of Kaizen event programs. This study compares the perceptions of facilitators and team members from 51 Kaizen events from six organizations regarding the determinants of Kaizen event effectiveness. The results are used to further understand what factors may impact effectiveness and to understand how employee mental models of effectiveness differ across organizational roles. Understanding employee beliefs about Kaizen events is important for understanding what factors may motivate employees and drive employee behavior, both within and after events, as well as for identifying training and process improvement needs within the organizations. The paper concludes by identifying areas for future research. Copyright",
keywords = "Continuous improvement, Facilitators, Kaizen events, Teams",
author = "Liu, {Wen Hsing} and Farris, {Jennifer A.} and Glover, {Wiljeana J.} and {Van Aken}, {Eileen M.}",
year = "2009",
language = "English",
isbn = "9781617381058",
series = "30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009",
pages = "348--357",
booktitle = "30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009",
note = "30th Annual National Conference of the American Society for Engineering Management 2009, ASEM 2009 ; Conference date: 14-10-2009 Through 17-10-2009",
}