Perceived vs. Actual causes of patient discharge delay: Results from an exploratory field study

Jennifer A. Farris, Timothy I. Matis, Marlene McAllister, Alan Snider

Research output: Contribution to conferencePaper

Abstract

This paper presents results from an exploratory field study in a midsize regional teaching hospital in West Texas. The purpose of the field study was to apply healthcare systems engineering tools to baseline the current patient discharge process and identify root causes of discharge delays. This paper focuses on the systemic misunderstandings uncovered through the use of healthcare systems engineering tools: Specifically the discrepancies between process stakeholders' perceptions of the causes of discharge delays and the most likely, actual underlying causes. Potential actions for addressing the root causes of discharge delays and other directions for future research are also identified.

Original languageEnglish
StatePublished - 2010
EventIIE Annual Conference and Expo 2010 - Cancun, Mexico
Duration: Jun 5 2010Jun 9 2010

Conference

ConferenceIIE Annual Conference and Expo 2010
CountryMexico
CityCancun
Period06/5/1006/9/10

Keywords

  • Healthcare engineering
  • Hospital capacity management
  • Patient discharge planning
  • Patient flow

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    Farris, J. A., Matis, T. I., McAllister, M., & Snider, A. (2010). Perceived vs. Actual causes of patient discharge delay: Results from an exploratory field study. Paper presented at IIE Annual Conference and Expo 2010, Cancun, Mexico.