Outsourcing information technology: The role of social capital

James J. Hoffman; Eric A. Walden; Mark L. Hoelscher

doi:10.4018/978-1-59904-195-7.ch010

Outsourcing information technology: The role of social capital

James J. Hoffman, Eric A. Walden, Mark L. Hoelscher

Business Administration

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

The current chapter explores the role that one factor, social capital, may have on the success of IT outsourcing. It extends current understanding of outsourcing success and failure by examining the effect of social capital on outsourcing success. The chapter proposes that social capital has potential impact on information technology (IT) outsourcing success. Specifically, it is theorized that social capital has an inverted "U" shape relationship with outsourcing success.

Original language	English
Title of host publication	Outsourcing Management Information Systems
Publisher	IGI-Global
Pages	190-199
Number of pages	10
ISBN (Print)	9781599041957
DOIs	https://doi.org/10.4018/978-1-59904-195-7.ch010
State	Published - 2006

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Outsourcing information technology: The role of social capital

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