TY - JOUR
T1 - Organizational trend analysis of the hospitality industry
T2 - Preparing for change
AU - Blum, Shane C.
PY - 1996/12/1
Y1 - 1996/12/1
N2 - Examines aspects of change as reflected by articles published in the Hospitality Research Journal during the seven–year period from 1989–1995. Discusses how change (demographic, technological, societal, legal, cultural or ethical) is likely to influence the industry in relation to six themes: human resource management, service quality, hospitality education, the food service sector, strategic management and legislation. Summarizes sub–themes and observations with reference to the likely impact of change on the industry in the medium term.
AB - Examines aspects of change as reflected by articles published in the Hospitality Research Journal during the seven–year period from 1989–1995. Discusses how change (demographic, technological, societal, legal, cultural or ethical) is likely to influence the industry in relation to six themes: human resource management, service quality, hospitality education, the food service sector, strategic management and legislation. Summarizes sub–themes and observations with reference to the likely impact of change on the industry in the medium term.
UR - http://www.scopus.com/inward/record.url?scp=77951456287&partnerID=8YFLogxK
U2 - 10.1108/09596119610152023
DO - 10.1108/09596119610152023
M3 - Article
AN - SCOPUS:77951456287
VL - 8
SP - 20
EP - 32
JO - International Journal of Contemporary Hospitality Management
JF - International Journal of Contemporary Hospitality Management
SN - 0959-6119
IS - 7
ER -