On prorated servicing costs for two-dimensional warranties with combined repair-replacement strategies

Raja Jayaraman, Timothy I. Matis

Research output: Contribution to journalArticlepeer-review

3 Scopus citations

Abstract

We study a non-renewing two-dimensional warranty policy for repairable products with pro-rated cost for rectifying failures within a warranty coverage period defined by a rectangular region. Product failures in different warranty regions have different cost implications based on repair-replacement strategy employed by the manufacturer and the time and usage at the event of product failure. We obtain expressions for expected cost to the manufacturer based on two possible repair-replacement strategies which can be employed towards servicing the product in the event of failures and present the respective costs associated with them.

Original languageEnglish
Pages (from-to)274-295
Number of pages22
JournalInternational Journal of Product Development
Volume12
Issue number3-4
DOIs
StatePublished - Nov 2010

Keywords

  • 2-D policy
  • Combination policies
  • Pro-rata cost
  • Warranty analysis

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