Mixed findings on IT capability and firm performance and their implications

Inmyung Choi, Joey F. George

Research output: Contribution to conferencePaper

1 Scopus citations

Abstract

Empirical testing for the positive association between information technology (IT) capability and firm performance has been a celebrated debate in IS research due to mixed findings; Bharadwaj (2000) and Santhanam and Hartono (2003) confirmed the positive impact of IT capability on firm performance, but Chae et al. (2014) suggested that there is no relationship between the IT capability and performance. Understanding what produces contradictory results is a timely and critical issue because a large body of the business value of IS research has employed IT capability as a key construct. This study examined the relationship by building multiple comparison groups in the same period. As a result, contrary to findings by Chae et al. (2014), this research indicated that IT capability had a significant impact on a firm's financial performance.

Original languageEnglish
StatePublished - 2016
Event22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, AMCIS 2016 - San Diego, United States
Duration: Aug 11 2016Aug 14 2016

Conference

Conference22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, AMCIS 2016
CountryUnited States
CitySan Diego
Period08/11/1608/14/16

Keywords

  • Firm performance
  • IT capability
  • Information week 500
  • Replication study
  • The business value of IT

Fingerprint Dive into the research topics of 'Mixed findings on IT capability and firm performance and their implications'. Together they form a unique fingerprint.

  • Cite this

    Choi, I., & George, J. F. (2016). Mixed findings on IT capability and firm performance and their implications. Paper presented at 22nd Americas Conference on Information Systems: Surfing the IT Innovation Wave, AMCIS 2016, San Diego, United States.