Mapping usability: An ecologial framework for analyzing user experience

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

8 Scopus citations


How we perceive usability testing, and what we hope to accomplish from conducting a series of small steps as part of an iterative process, must change, especially when we are tasked with evaluating a complex system. This chapter proposes that usability practitioners look to ecology for guidance. Ecologists for some time have relied quite successfully upon small-scale studies, such as the ones we conduct, not to solve easy problems but to engage in the ongoing monitoring of very unstable, very complex ecosystems. Drawing on research from ecology and examples from previous usability testing, this chapter details how an ecological framework for usability would work.

Original languageEnglish
Title of host publicationUsability of Complex Information Systems
Subtitle of host publicationEvaluation of User Interaction
PublisherCRC Press
Number of pages20
ISBN (Electronic)9781439828953
ISBN (Print)9781439828946
StatePublished - Jan 1 2010


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