Managing service quality in high customer contact B2B services across domestic and international markets

Nadia Pomirleanu, Babu John Mariadoss, Pavan Rao Chennamaneni

Research output: Contribution to journal › Article › peer-review

Original language	English
Journal	Industrial Marketing Management
State	Published - 2016

Cite this

@article{3c3140dd7729421fbcc467256d6571da,

title = "Managing service quality in high customer contact B2B services across domestic and international markets",

author = "Nadia Pomirleanu and {John Mariadoss}, Babu and Chennamaneni, {Pavan Rao}",

year = "2016",

language = "English",

journal = "Industrial Marketing Management",

publisher = "Elsevier",

}