Management theory déjà vu? scientific and total quality management

Paul E. Rossler, Mario G. Beruvides

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

This article compares W. Edwards Deming's total quality management (TQM) theory with Frederick Winslow Taylor's scientific management theory. Although these two theories have in the past been misrepresented as philosophical opposites, the authors have researched and highlighted the extensive degree of similarity between the two. The recent rise in TQM's popularity prompts an examination of similarities between Deming's and Taylor's views on general management, operations management, and people management. Also presented are the new aspects of productivity addressed by TQM. Some time-tested productivity improvement primitives are described.

Original languageEnglish
Pages (from-to)6-15
Number of pages10
JournalEMJ - Engineering Management Journal
Volume6
Issue number2
DOIs
StatePublished - Jun 1994

Fingerprint Dive into the research topics of 'Management theory déjà vu? scientific and total quality management'. Together they form a unique fingerprint.

Cite this