Interpersonal, job, and individual factors related to helping processes at work

Stella E. Anderson, Larry J. Williams

Research output: Contribution to journalArticlepeer-review

221 Scopus citations

Abstract

Nurses and support staff (N = 465; mostly women) participated in a survey study examining the relationships among helping, help seeking, quality of work relationships, and job and individual factors. The results were consistent with a model that linked relationship quality and helping behavior and linked 1 person's help seeking and the other's helping. The results were also consistent with a model that linked relationship quality and an individual's judgments about the costs of seeking help. Finally, there was support for relationships between help seeking and job demands and task interdependence, suggesting indirect relationships with helping.

Original languageEnglish
Pages (from-to)282-296
Number of pages15
JournalJournal of Applied Psychology
Volume81
Issue number3
DOIs
StatePublished - Jun 1996

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