Interpersonal, job, and individual factors related to helping processes at work

Stella E. Anderson; Larry J. Williams

doi:10.1037/0021-9010.81.3.282

Interpersonal, job, and individual factors related to helping processes at work

Stella E. Anderson, Larry J. Williams

Business Administration

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221 Scopus citations

Abstract

Nurses and support staff (N = 465; mostly women) participated in a survey study examining the relationships among helping, help seeking, quality of work relationships, and job and individual factors. The results were consistent with a model that linked relationship quality and helping behavior and linked 1 person's help seeking and the other's helping. The results were also consistent with a model that linked relationship quality and an individual's judgments about the costs of seeking help. Finally, there was support for relationships between help seeking and job demands and task interdependence, suggesting indirect relationships with helping.

Original language	English
Pages (from-to)	282-296
Number of pages	15
Journal	Journal of Applied Psychology
Volume	81
Issue number	3
DOIs	https://doi.org/10.1037/0021-9010.81.3.282
State	Published - Jun 1996

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