Innovativeness and Profitability: An Empirical Investigation in the Norwegian Hotel Industry

Izabela L. Sandvik; Dale F. Duhan; Kåre Sandvik

doi:10.1177/1938965514520963

Innovativeness and Profitability: An Empirical Investigation in the Norwegian Hotel Industry

Izabela L. Sandvik, Dale F. Duhan, Kåre Sandvik

Business Administration

Research output: Contribution to journal › Article › peer-review

53 Scopus citations

Abstract

This study addressed the relationship between the innovativeness of hotels and their profitability. The authors propose that innovativeness and the visibility of the benefits to customers from innovative activities both serve as endogenous variables. Competitive market advantage, sales growth, and capacity utilization serve as mediators. Both key informants and financial statements provided data for a sample of 298 hotels. The results show that the relationship between innovativeness and profitability is positive and fully mediated.

Original language	English
Pages (from-to)	165-185
Number of pages	21
Journal	Cornell Hospitality Quarterly
Volume	55
Issue number	2
DOIs	https://doi.org/10.1177/1938965514520963
State	Published - May 2014

Keywords

capacity utilization
innovativeness
market advantage
profitability
sales growth
visibility of customer benefits

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title = "Innovativeness and Profitability: An Empirical Investigation in the Norwegian Hotel Industry",

abstract = "This study addressed the relationship between the innovativeness of hotels and their profitability. The authors propose that innovativeness and the visibility of the benefits to customers from innovative activities both serve as endogenous variables. Competitive market advantage, sales growth, and capacity utilization serve as mediators. Both key informants and financial statements provided data for a sample of 298 hotels. The results show that the relationship between innovativeness and profitability is positive and fully mediated.",

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author = "Sandvik, {Izabela L.} and Duhan, {Dale F.} and K{\aa}re Sandvik",

note = "Funding Information: The author(s) disclosed receipt of the following financial support for the research, authorship, or publication of this article: The research was financed by the Norwegian Research Council (research grant #227026/O50). ",

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KW - sales growth

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Innovativeness and Profitability: An Empirical Investigation in the Norwegian Hotel Industry

Abstract

Keywords

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