Incorporating lessons learned into tourism industry strategic planning for disaster management

Barent N. McCool, Audrey C. McCool

Research output: Contribution to journalArticlepeer-review

Abstract

All facets of the tourism industry encounter risk from potential crises and/or disasters. This risk is amplified in today's interconnected global economy. Incorporation of crisis and disaster management into hospitality firms' strategic planning is essential if such risk is to be minimized. Critical factors to be considered in planning for the strategic management of crises and disasters include leadership, communication and media relationships, market reconstruction and the development of integrated networks, incorporating the stakeholders and first responders likely to be impacted by a crisis and/or disaster scenario.

Original languageEnglish
Pages (from-to)259-267
Number of pages9
JournalInternational Journal of Revenue Management
Volume4
Issue number3-4
DOIs
StatePublished - Oct 2010

Keywords

  • Financial Loss In Disasters
  • Leadership
  • Lessons Learned
  • Market Reconstruction
  • Strategic Planning
  • Tourism Crisis Management
  • Tourism Disaster Management

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