How Hotel Responses to Online Reviews Differ by Hotel Rating: An Exploratory Study

Hye Ryeon Lee, Shane Blum

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	pp.242-250
Journal	Worldwide Hospitality and Tourism Themes
DOIs	https://doi.org/10.1108/WHATT-03-2015-0016
State	Published - Jun 2015

Access to Document

@article{ebfa1f04f6234887bba448358605c32b,

title = "How Hotel Responses to Online Reviews Differ by Hotel Rating: An Exploratory Study",

author = "Lee, {Hye Ryeon} and Shane Blum",

year = "2015",

month = jun,

doi = "10.1108/WHATT-03-2015-0016",

language = "English",

pages = "pp.242--250",

journal = "Worldwide Hospitality and Tourism Themes",

}