TY - GEN
T1 - Historical analysis of the evolution of the economics of quality
T2 - 2017 Portland International Conference on Management of Engineering and Technology, PICMET 2017
AU - Elizondo-Noriega, Armando
AU - Beruvides, Mario G.
AU - Guëmes-Castorena, David
N1 - Publisher Copyright:
© 2017 IEEE.
PY - 2017/11/29
Y1 - 2017/11/29
N2 - The current work aims to shed light on the evolution of the economics of quality, also known as the cost of quality (COQ), via a historical analysis of the succession of different historical and scientific developments in the field. A timeline analysis makes visible the critical shifts in the development of the COQ theory and its implications to current industrial and technological challenges. In the same vein, the analysis of technical developments gives grounds to question the prevailing COQ paradigm, i.e., besides obtaining the COQ's evolution profile, the analysis shows the current COQ paradigm lacks lean manufacturing elements such as pull demand strategies. The current theory may unintentionally omit relevant information regarding the interaction between supply (supplier) and demand (customer), which in turn reduces current COQ model's predictability. This problem is identified as a possible paradigm paralysis in the future development of the state of the art in COQ.
AB - The current work aims to shed light on the evolution of the economics of quality, also known as the cost of quality (COQ), via a historical analysis of the succession of different historical and scientific developments in the field. A timeline analysis makes visible the critical shifts in the development of the COQ theory and its implications to current industrial and technological challenges. In the same vein, the analysis of technical developments gives grounds to question the prevailing COQ paradigm, i.e., besides obtaining the COQ's evolution profile, the analysis shows the current COQ paradigm lacks lean manufacturing elements such as pull demand strategies. The current theory may unintentionally omit relevant information regarding the interaction between supply (supplier) and demand (customer), which in turn reduces current COQ model's predictability. This problem is identified as a possible paradigm paralysis in the future development of the state of the art in COQ.
UR - http://www.scopus.com/inward/record.url?scp=85030984290&partnerID=8YFLogxK
U2 - 10.23919/PICMET.2017.8125412
DO - 10.23919/PICMET.2017.8125412
M3 - Conference contribution
AN - SCOPUS:85030984290
T3 - PICMET 2017 - Portland International Conference on Management of Engineering and Technology: Technology Management for the Interconnected World, Proceedings
SP - 1
EP - 9
BT - PICMET 2017 - Portland International Conference on Management of Engineering and Technology
A2 - Anderson, Timothy R.
A2 - Niwa, Kiyoshi
A2 - Kocaoglu, Dundar F.
A2 - Daim, Tugrul U.
A2 - Kozanoglu, Dilek Cetindamar
A2 - Perman, Gary
A2 - Steenhuis, Harm-Jan
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 9 July 2017 through 13 July 2017
ER -