High reliability organization research: Transforming theory into practice a literature review for healthcare

Janice Tolk, Jaime Cantu, Mario Beruvides

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

A High Reliability Organization (HRO) is one that conducts relatively error free operations over a period of time, making good decisions that result in high quality, safe, and reliable operations. HRO research initially focused on utility grid management, air traffic control, and flight operations aboard United States Navy aircraft carriers. As research continued and was published, other industries became interested in HRO theory and application. Previous literature reviews have shown the breadth of HRO research areas and suggested future quantitative research to operationally define HROs as well as define the economic benefit of operating as an HRO. Applied research on the beneficial results of operating as an HRO is another opportunity and there is little documentation in the literature. The objective of this research is to perform a literature review on one area of HRO implementation, specifically health care, to determine potential fruitful avenues of future research in one area with HRO implementation activity.

Original languageEnglish
Title of host publicationInternational Annual Conference of the American Society for Engineering Management 2013, ASEM 2013
PublisherAmerican Society for Engineering Management
Pages487-491
Number of pages5
ISBN (Print)9781632660541
StatePublished - 2013
EventInternational Annual Conference of the American Society for Engineering Management 2013, ASEM 2013 - Minneapolis, MN, United States
Duration: Oct 3 2013Oct 5 2013

Publication series

NameInternational Annual Conference of the American Society for Engineering Management 2013, ASEM 2013

Conference

ConferenceInternational Annual Conference of the American Society for Engineering Management 2013, ASEM 2013
Country/TerritoryUnited States
CityMinneapolis, MN
Period10/3/1310/5/13

Keywords

  • HRO
  • Health care
  • High reliability organization

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