TY - JOUR
T1 - High Reliability Organization Research
T2 - A Literature Review for Health Care
AU - Tolk, Janice Newquist
AU - Cantu, Jaime
AU - Beruvides, Mario
PY - 2015/1/1
Y1 - 2015/1/1
N2 - High reliability organizations (HROs) operate in hazardous, fast-paced, and complex environments yet avoid catastrophic accidents. Since the genesis of HRO theory in 1989, interest in HROs has grown beyond hazardous operations to many industries, including health care. This article reviews the literature to determine the extent to which changes made in health care organizations are aligned with HRO theory, and more specifically, with Roberts' Six Actions, which are based on HRO theory. The results suggest that HRO theory remains of interest to health care organizations. Implications for engineering managers and opportunities for future research are suggested.
AB - High reliability organizations (HROs) operate in hazardous, fast-paced, and complex environments yet avoid catastrophic accidents. Since the genesis of HRO theory in 1989, interest in HROs has grown beyond hazardous operations to many industries, including health care. This article reviews the literature to determine the extent to which changes made in health care organizations are aligned with HRO theory, and more specifically, with Roberts' Six Actions, which are based on HRO theory. The results suggest that HRO theory remains of interest to health care organizations. Implications for engineering managers and opportunities for future research are suggested.
KW - Health Care
KW - High Reliability Organizations
UR - http://www.scopus.com/inward/record.url?scp=84961916314&partnerID=8YFLogxK
U2 - 10.1080/10429247.2015.1105087
DO - 10.1080/10429247.2015.1105087
M3 - Review article
AN - SCOPUS:84961916314
SN - 1042-9247
VL - 27
SP - 218
EP - 237
JO - EMJ - Engineering Management Journal
JF - EMJ - Engineering Management Journal
IS - 4
ER -