Greetings from Emily! The effect of greeting cards on hotel guest tipping behavior

I Hsuan Shih; Tun Jai; Hsiangting Chen; Shane Blum

doi:10.1108/IJCHM-05-2018-0398

Greetings from Emily! The effect of greeting cards on hotel guest tipping behavior

I Hsuan Shih, Tun Jai, Hsiangting Chen, Shane Blum

Hospitality and Retail Management

Research output: Contribution to journal › Article › peer-review

Abstract

https://www.emerald.com/insight/content/doi/10.1108/IJCHM-05-2018-0398/full/pdf?title=greetings-from-emily-the-effects-of-personalized-greeting-cards-on-tipping-of-hotel-room-attendants

Original language	English
Pages (from-to)	3058-3076
Journal	International Journal of Contemporary Hospitality Management
DOIs	https://doi.org/10.1108/IJCHM-05-2018-0398
State	Published - Aug 2019

Access to Document

10.1108/IJCHM-05-2018-0398

Cite this

@article{f1c5cee67b204025b84854cebb4d76d1,

title = "Greetings from Emily! The effect of greeting cards on hotel guest tipping behavior",

abstract = "https://www.emerald.com/insight/content/doi/10.1108/IJCHM-05-2018-0398/full/pdf?title=greetings-from-emily-the-effects-of-personalized-greeting-cards-on-tipping-of-hotel-room-attendants",

author = "Shih, {I Hsuan} and Tun Jai and Hsiangting Chen and Shane Blum",

year = "2019",

month = aug,

doi = "10.1108/IJCHM-05-2018-0398",

language = "English",

pages = "3058--3076",

journal = "International Journal of Contemporary Hospitality Management",

publisher = "Emerald Publishing Limited",

}

TY - JOUR

T1 - Greetings from Emily! The effect of greeting cards on hotel guest tipping behavior

AU - Shih, I Hsuan

AU - Jai, Tun

AU - Chen, Hsiangting

AU - Blum, Shane

PY - 2019/8

Y1 - 2019/8

N2 - https://www.emerald.com/insight/content/doi/10.1108/IJCHM-05-2018-0398/full/pdf?title=greetings-from-emily-the-effects-of-personalized-greeting-cards-on-tipping-of-hotel-room-attendants

AB - https://www.emerald.com/insight/content/doi/10.1108/IJCHM-05-2018-0398/full/pdf?title=greetings-from-emily-the-effects-of-personalized-greeting-cards-on-tipping-of-hotel-room-attendants

U2 - 10.1108/IJCHM-05-2018-0398

DO - 10.1108/IJCHM-05-2018-0398

M3 - Article

SP - 3058

EP - 3076

JO - International Journal of Contemporary Hospitality Management

JF - International Journal of Contemporary Hospitality Management

ER -

Greetings from Emily! The effect of greeting cards on hotel guest tipping behavior

Abstract

Access to Document

Fingerprint

Cite this