Greetings from Emily! The effect of greeting cards on hotel guest tipping behavior

I Hsuan Shih, Tun Jai, Hsiangting Chen, Shane Blum

Research output: Contribution to journalArticlepeer-review

Abstract

https://www.emerald.com/insight/content/doi/10.1108/IJCHM-05-2018-0398/full/pdf?title=greetings-from-emily-the-effects-of-personalized-greeting-cards-on-tipping-of-hotel-room-attendants
Original languageEnglish
Pages (from-to)3058-3076
JournalInternational Journal of Contemporary Hospitality Management
DOIs
StatePublished - Aug 2019

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