TY - JOUR
T1 - From school desks to front desks
T2 - A comparison of emotional intelligence levels of hospitality undergraduate students to hospitality industry professionals
AU - Scott-Halsell, Sheila
AU - Blum, Shane C.
AU - Huffman, Lynn
PY - 2011/10
Y1 - 2011/10
N2 - With the popularity of the emotional intelligence (EI) construct in current research and leadership publications today, a study to determine the necessity of including it into academic curricula for hospitality undergraduate students to better prepare them for their career choice was needed. This study tested hospitality industry professionals' EI and compared their scores to hospitality undergraduate students to determine if differences exist. Significant differences were found, giving credence to the view that curricula inclusion would be beneficial in preparing students for a more seamless entrance into leadership positions within the industry.
AB - With the popularity of the emotional intelligence (EI) construct in current research and leadership publications today, a study to determine the necessity of including it into academic curricula for hospitality undergraduate students to better prepare them for their career choice was needed. This study tested hospitality industry professionals' EI and compared their scores to hospitality undergraduate students to determine if differences exist. Significant differences were found, giving credence to the view that curricula inclusion would be beneficial in preparing students for a more seamless entrance into leadership positions within the industry.
KW - Emotional intelligence
KW - Hospitality industry
KW - Undergraduate students
UR - http://www.scopus.com/inward/record.url?scp=80655127329&partnerID=8YFLogxK
U2 - 10.3794/johlste.102.300
DO - 10.3794/johlste.102.300
M3 - Article
AN - SCOPUS:80655127329
SN - 1473-8376
VL - 10
SP - 3
EP - 13
JO - Journal of Hospitality, Leisure, Sport and Tourism Education
JF - Journal of Hospitality, Leisure, Sport and Tourism Education
IS - 2
ER -