Foreign language ability: A core attribute of hospitality graduates' competency?

Jingxue Yuan, Kari Houston, Liping A. Cai

Research output: Contribution to journalReview articlepeer-review

10 Scopus citations

Abstract

This study was conducted to determine the importance of foreign language ability as a core attribute of graduates from hospitality management programs. Specifically, the perceptions of such importance were examined and compared among hospitality managers, recruiters, and students themselves and in relation to a number of other attributes. A total of 175 completed questionnaires were collected from recruiters, students and managers. The study found that managers attached a different degree of importance to certain attributes than students and recruiters agreed upon. These and other findings suggest that there might be a lack of effective communications between each pair of the three groups. The study results present critical implications for hospitality educational curricula.

Original languageEnglish
Pages (from-to)77-90
Number of pages14
JournalJournal of Human Resources in Hospitality and Tourism
Volume5
Issue number1
DOIs
StatePublished - Apr 6 2006

Keywords

  • Curriculum
  • Foreign language
  • Hospitality students
  • Managerial competency

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