TY - JOUR
T1 - Factors Related to Job Satisfaction and Intent to Turnover for Part-Time Student Employees in University Dining Services
AU - Choi, WooSik
AU - Sneed, Jeannie
PY - 2006/6
Y1 - 2006/6
N2 - Job satisfaction in the hospitality industry is important for retaining employees. The purpose of
this study was to determine the relationship between work-related factors and job satisfaction,
and between job satisfaction and intent to turnover for part-time student employees in university
dining services.
A written questionnaire was developed to determine perceptions related to work-related
characteristics (orientation and training, supervision, and feedback), job satisfaction, intent to
turnover, and demographic characteristics. The questionnaire was administered to part-time
student employees at three universities in a Midwestern state.
A regression model was used to determine relationships among variables. These results suggest
that there is a significant relationship between work-related factors and demographic variables
and job satisfaction, and between job satisfaction and intent to turnover. The regression model
showed that two work-related factors (supervision quality and or
AB - Job satisfaction in the hospitality industry is important for retaining employees. The purpose of
this study was to determine the relationship between work-related factors and job satisfaction,
and between job satisfaction and intent to turnover for part-time student employees in university
dining services.
A written questionnaire was developed to determine perceptions related to work-related
characteristics (orientation and training, supervision, and feedback), job satisfaction, intent to
turnover, and demographic characteristics. The questionnaire was administered to part-time
student employees at three universities in a Midwestern state.
A regression model was used to determine relationships among variables. These results suggest
that there is a significant relationship between work-related factors and demographic variables
and job satisfaction, and between job satisfaction and intent to turnover. The regression model
showed that two work-related factors (supervision quality and or
M3 - Article
SP - 15
JO - The Journal of Food Service Management and Education
JF - The Journal of Food Service Management and Education
ER -