Factors Related to Job Satisfaction and Intent to Turnover for Part-Time Student Employees in University Dining Services

WooSik Choi, Jeannie Sneed

Research output: Contribution to journalArticle

Abstract

Job satisfaction in the hospitality industry is important for retaining employees. The purpose of this study was to determine the relationship between work-related factors and job satisfaction, and between job satisfaction and intent to turnover for part-time student employees in university dining services. A written questionnaire was developed to determine perceptions related to work-related characteristics (orientation and training, supervision, and feedback), job satisfaction, intent to turnover, and demographic characteristics. The questionnaire was administered to part-time student employees at three universities in a Midwestern state. A regression model was used to determine relationships among variables. These results suggest that there is a significant relationship between work-related factors and demographic variables and job satisfaction, and between job satisfaction and intent to turnover. The regression model showed that two work-related factors (supervision quality and or
Original languageEnglish
Pages (from-to)15
JournalThe Journal of Food Service Management and Education
StatePublished - Jun 2006

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