Expression and Reception: An Analytic Method for Assessing Message Production and Consumption in CMC

Kang Namkoong, Dhavan V. Shah, Bryan McLaughlin, Ming Yuan Chih, Tae Joon Moon, Shawnika Hull, David H. Gustafson

Research output: Contribution to journalArticle

2 Scopus citations


This article presents an innovative methodology to study computer-mediated communication (CMC), which allows analysis of the multi-layered effects of online expression and reception. The methodology is demonstrated by combining the following three data sets collected from a widely tested eHealth system, the Comprehensive Health Enhancement Support System (CHESS): (1) a flexible and precise computer-aided content analysis; (2) a record of individual message posting and reading; and (3) longitudinal survey data. Further, this article discusses how the resulting data can be applied to online social network analysis and demonstrates how to construct two distinct types of online social networks—open and targeted communication networks—for different types of content embedded in social networks.

Original languageEnglish
Pages (from-to)153-172
Number of pages20
JournalCommunication Methods and Measures
Issue number3
StatePublished - Jul 3 2017


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