Health Information Exchanges (HIEs) hold the promise to integrate patient data residing across disparate information systems in various hospitals to improve care coordination, patient engagement, and provisioning of real-time information to physicians. This research posits that collaboration is the key to HIE’s success. Drawing from the extant literature on collaboration, we discuss collaboration-related challenges that healthcare IT leaders are facing and provide normative guidelines that they can implement during the HIE initiation phase as well as the maintenance phase.
- Healthcare IT leadership
- health information exchange
- normative guidelines for HIEs