Exploring customer experiential components and the conceptual framework of customer experience, customer satisfaction and actual behavior

Eun Kyong Choi, Amanda K. Wilson, Deborah Fowler

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	3347-358
Journal	Journal of Foodservice Business Research
State	Published - Sep 2013

Cite this

@article{a349cb69cd404aceb0a779af84ddb64c,

title = "Exploring customer experiential components and the conceptual framework of customer experience, customer satisfaction and actual behavior",

author = "Choi, {Eun Kyong} and Wilson, {Amanda K.} and Deborah Fowler",

year = "2013",

month = sep,

language = "English",

pages = "3347--358",

journal = "Journal of Foodservice Business Research",

}

TY - JOUR

T1 - Exploring customer experiential components and the conceptual framework of customer experience, customer satisfaction and actual behavior

AU - Choi, Eun Kyong

AU - Wilson, Amanda K.

AU - Fowler, Deborah

PY - 2013/9

Y1 - 2013/9

M3 - Article

SP - 3347

EP - 3358

JO - Journal of Foodservice Business Research

JF - Journal of Foodservice Business Research

ER -