Expediting acquisition of high quality customer level requirements

Rattikorn Hewett, John Leuchner, Ken Ford, Dan Cooke

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Successful software projects begin with the definition of accurate and complete customer level requirements, agreed upon and understood by both customer and software development team. This paper describes an approach for developing a software tool that expedites the acquisition of such high quality customer level requirements by (1) promoting collaboration between customers and developers, (2) documenting requirements in a form which facilitates understanding and communication, and (3) providing knowledge-based utilities that assist in requirements elicitation. Our approach is based on a collaborative knowledge modeling tool using graphical multimedia representation for eliciting and representing the requirements. We present a scenario to illustrate power of this graphical requirement models and discuss work required to ensure its impacts on real practices.

Original languageEnglish
Title of host publicationProceedings of the International Conference on Software Engineering Research and Practise. SERP 2003
EditorsB. Al-Ani, H.R. Arabnia, Y. Mun, B. Al-Ani, H.R. Arabnia, Y. Mun
Pages407-413
Number of pages7
StatePublished - 2003
EventProceedings of the International Conference on Software Engineering Research and Practise. SERP 2003 - Las Vegas, NV, United States
Duration: Jun 23 2003Jun 26 2003

Publication series

NameProceedings of the International Conference on Software Engineering Research and Practise
Volume1

Conference

ConferenceProceedings of the International Conference on Software Engineering Research and Practise. SERP 2003
Country/TerritoryUnited States
CityLas Vegas, NV
Period06/23/0306/26/03

Keywords

  • Computer support collaborative work
  • Requirements engineering
  • Software requirements

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