Email communication issues for mental health counselors

Loretta Bradley, Claude Hendricks, Robin Lock, Peggy Whiting, Gerald Parr

Research output: Contribution to journalArticlepeer-review


In an era where the need for fast, efficient communication is needed, email emerged. From its beginning in 1971, email has been used for communication between such professionals as attorney/client, counselor/client, nurse/patient, physician/patient, psychologist/client, and social worker/client. Despite its advantages, email has challenges. Information concerning both the positive use of electronic communication and the need to address fundamental counseling issues are discussed. Additionally, the article reflects the AMHCA and ACA ethical codes for the use of technology in the counseling relationship. Further, this article focuses on email communication between counselor and client and especially points toward challenges of which counselors should be aware.
Original languageEnglish
Pages (from-to)67-79
JournalJournal of Mental Health Counseling
StatePublished - Jan 2011


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