Editorial: Technical communication and usability studies

Brian Still, Michael J. Albers

Research output: Contribution to journalReview articlepeer-review

4 Scopus citations


This special section highlights the efforts of technical communicators to innovate new approaches for postmodern usability. Redish provides an invaluable historical overview of where we have been, and she also addresses where we might be headed as technical communicators engaged in shaping usability studies. Cooke presents a mixed-methods approach for data analysis, leaning on a mixture of eye tracking and concurrent think-aloud protocol. Finally, Kase, Zhang, Carroll, and Rosson offer a pattern-based approach as an alternative method for investigating sustainable strategies of information-technology learning.

Original languageEnglish
Article number5556481
Pages (from-to)189-190
Number of pages2
JournalIEEE Transactions on Professional Communication
Issue number3
StatePublished - Sep 2010


  • Concurrent think-aloud (CTA) protocol
  • eye tracking
  • innovation
  • mixed methods
  • pattern-based methodology
  • postmodern
  • professional
  • technical communication
  • usability


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