Differences Between Management Philosophies Among American and Chinese Hotel Managers: A Cultural Comparison Between Las Vegas and Shanghai

Danny Woo Sik Choi, Kurt Stahura, Gail E. Sammons, Bo Bernhard

Research output: Contribution to journalArticlepeer-review

3 Scopus citations

Abstract

The purpose of this study was to measure the cultural differences between Chinese and U.S. hospitality managers' management philosophies, using a survey adopted from Hofstede (2001) and Baird, Lyles, and Wharton (1990). Fourteen individual items related to management philosophies showed significant differences between American and Chinese managers. Exploratory factor analysis confirmed that the three factors (personal management philosophies, behavior of ideal supervisor, and ideal management philosophies) developed by Baird et al. (1990) are indeed valid for this sample. Discriminant function analysis showed that these three factors are statistically significant in differentiating between the Chinese and U.S. managers. These findings underscore the importance of proper development of effective training programs and management policies for hotel chains that operate on an international scale.

Original languageEnglish
Pages (from-to)121-138
Number of pages18
JournalInternational Journal of Hospitality and Tourism Administration
Volume14
Issue number2
DOIs
StatePublished - Apr 2013

Keywords

  • China
  • United States
  • cultural factors
  • managerial philosophies

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