Determinants of goal achievement for Continuous improvement projects in hospitals

Fernando Gonzalez Aleu, Eileen M. Van Aken, Jennifer Cross, Wiljeana Glover

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Continuous improvement projects (CIPs) such as Kaizen events, Six Sigma projects, Lean projects, and quality improvement projects have been used by hospitals to improve their processes and corresponding results. However, evidence in the literature suggests that hospitals experience difficulty achieving successful outcomes with in CIPs. CIP success may be measured by perceptual measures, such as those used in survey investigations, and/or with more objective measures, such as in this study. The purpose of this study is to identify the most significant determinants of success for CIPs in hospitals based on objectively measured goal achievement. In order to address this aim, 35 CIPs in hospital settings were studied and data were analyzed using logistic regression. Results indicate that Team Operation is the most significant determinant of the extent to which CIPs achieve their goals. This finding differs from previous research on CIPs that uses perceptual measures of CIP success and can be used to develop a more holistic understanding of the determinants that influence multiple successful outcomes.

Original languageEnglish
Title of host publication67th Annual Conference and Expo of the Institute of Industrial Engineers 2017
EditorsHarriet B. Nembhard, Katie Coperich, Elizabeth Cudney
PublisherInstitute of Industrial Engineers
Pages1393-1398
Number of pages6
ISBN (Electronic)9780983762461
StatePublished - 2017
Event67th Annual Conference and Expo of the Institute of Industrial Engineers 2017 - Pittsburgh, United States
Duration: May 20 2017May 23 2017

Publication series

Name67th Annual Conference and Expo of the Institute of Industrial Engineers 2017

Conference

Conference67th Annual Conference and Expo of the Institute of Industrial Engineers 2017
CountryUnited States
CityPittsburgh
Period05/20/1705/23/17

Keywords

  • Goal achievement
  • Hospitals
  • Kaizen event
  • Lean Six Sigma
  • Quality improvement project
  • Success factors

Fingerprint Dive into the research topics of 'Determinants of goal achievement for Continuous improvement projects in hospitals'. Together they form a unique fingerprint.

  • Cite this

    Aleu, F. G., Van Aken, E. M., Cross, J., & Glover, W. (2017). Determinants of goal achievement for Continuous improvement projects in hospitals. In H. B. Nembhard, K. Coperich, & E. Cudney (Eds.), 67th Annual Conference and Expo of the Institute of Industrial Engineers 2017 (pp. 1393-1398). (67th Annual Conference and Expo of the Institute of Industrial Engineers 2017). Institute of Industrial Engineers.