Designing webtexts for born-digital readers: Seven dimensions of user-centered design

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Part website, part academic article, the "born-digital"webtext opens new opportunities for interactive, multimodal scholarship that breaks free from the constraints of print, digitally accessible publishing. However, webtext designers and publishers lack feedback on the experiences of born-digital readers: diverse users accustomed to online resources for whom webtexts are ostensibly designed. This paper provides such feedback by using comparative findings from webtext usability tests conducted with academic faculty and graduate students to elaborate seven dimensions of user-centered webtext design. The dimensions and associated usability findings - including affordances and constraints that facilitate skimming scanning, and close reading, signifiers and conceptual models that familiarize users with unfamiliar designs, and feedback and mappings that help users contextualize their reading and understand their reading progress - provide scope and guidance for the design of born-digital webtexts readers find both useful and usable.

Original languageEnglish
Title of host publicationSIGDOC 2020 - Proceedings of the 38th ACM International Conference on Design of Communication
PublisherAssociation for Computing Machinery, Inc
ISBN (Electronic)9781450375252
DOIs
StatePublished - Oct 3 2020
Event38th ACM International Conference on Design of Communication, SIGDOC 2020 - Denton, Virtual, United States
Duration: Oct 5 2020Oct 9 2020

Publication series

NameSIGDOC 2020 - Proceedings of the 38th ACM International Conference on Design of Communication

Conference

Conference38th ACM International Conference on Design of Communication, SIGDOC 2020
CountryUnited States
CityDenton, Virtual
Period10/5/2010/9/20

Keywords

  • Born-digital scholarship
  • Design principles
  • Usability
  • User-centered design
  • Webtexts

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