TY - JOUR
T1 - Critical Incidents in the Marriage of Psychology and Technology
T2 - A Discussion of Potential Ethical Issues in Practice, Education, and Policy
AU - Van Allen, Jason
AU - Roberts, Michael C.
PY - 2011/12
Y1 - 2011/12
N2 - We identified critical incidents in psychologists' use of technology in their service provision with clients. Study coordinators sent messages out to various listservs requesting that practicing psychologists respond to an online survey for their reports of how the integration of certain technology advances (e.g., e-mail, electronic health records, social-networking websites, etc.) may have compromised client privacy or confidentiality. Twenty-eight participants responded to the survey and noted a variety of concerns, including themes of (a) unauthorized access to electronic client records, (b) inappropriate dissemination of client information via technology, and (c) unique client concerns associated with social-networking websites (e.g., Twitter, Facebook, etc.). We discuss ramifications and strategies related to these ethical concerns in education, practice, and ethical standards and principles.
AB - We identified critical incidents in psychologists' use of technology in their service provision with clients. Study coordinators sent messages out to various listservs requesting that practicing psychologists respond to an online survey for their reports of how the integration of certain technology advances (e.g., e-mail, electronic health records, social-networking websites, etc.) may have compromised client privacy or confidentiality. Twenty-eight participants responded to the survey and noted a variety of concerns, including themes of (a) unauthorized access to electronic client records, (b) inappropriate dissemination of client information via technology, and (c) unique client concerns associated with social-networking websites (e.g., Twitter, Facebook, etc.). We discuss ramifications and strategies related to these ethical concerns in education, practice, and ethical standards and principles.
KW - Confidentiality
KW - Critical incidents
KW - Ethics
KW - Internet
KW - Technology
UR - http://www.scopus.com/inward/record.url?scp=83755219482&partnerID=8YFLogxK
U2 - 10.1037/a0025278
DO - 10.1037/a0025278
M3 - Article
AN - SCOPUS:83755219482
VL - 42
SP - 433
EP - 439
JO - Professional Psychology: Research and Practice
JF - Professional Psychology: Research and Practice
SN - 0735-7028
IS - 6
ER -