Crisis communication in racial issues

David E. Williams; Bolanle A. Olaniran

doi:10.1080/00909880216595

Crisis communication in racial issues

David E. Williams, Bolanle A. Olaniran

CoMC Dept of COMS

Research output: Contribution to journal › Article › peer-review

19 Scopus citations

Abstract

On November 17, 1998, three individuals were detained by local police in Lubbock, Texas for attempting a pigeon drop scum in a Wal Mart parking lot. The three suspects were the head coach, an assistant coach, and the husband of the head coach from the visiting Hampton University women's basketball team. The three were eventually proven innocent and released, but not before a crisis involving racial overtones had been initiated. The case study explores the crisis management responses of Texas Tech University and Lubbock, Texas and the implications for the study of crises involving race.

Original language	English
Pages (from-to)	293-313
Number of pages	21
Journal	Journal of Applied Communication Research
Volume	30
Issue number	4
DOIs	https://doi.org/10.1080/00909880216595
State	Published - Nov 2002

Keywords

Crisis communication
Crisis response strategies
Race

Access to Document

10.1080/00909880216595

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