Creating a Business Process Diagram and Database Queries to Detect Billing Errors and Analyze Calling Patterns for Cell Phone Service

Research output: Contribution to journal › Article

Original language	English
Pages (from-to)	107-122
Journal	The Journal of Information Systems
State	Published - Apr 2007

Cite this

@article{6a52cd3a968c45aa940d82d9e6af5b0f,

title = "Creating a Business Process Diagram and Database Queries to Detect Billing Errors and Analyze Calling Patterns for Cell Phone Service",

author = "Borthick, {A. F} and Donald Jones",

year = "2007",

month = apr,

language = "English",

pages = "107--122",

journal = "The Journal of Information Systems",

}