Computer-related success and failure: A longitudinal field study of the factors influencing computer-related performance

E. J. Rozell, W. L. Gardner

Research output: Contribution to journalArticle

57 Scopus citations

Abstract

This study used a path analysis of longitudinal data collected from 75 manufacturing employees participating in a computer training course, to test a model of the intrapersonal processes impacting computer-related performance. Gender, computer experience, and attributional style were found to be predictive of computer attitudes, which were in turn related to computer efficacy, task-specific performance expectations, and post-performance anxiety. Computer training was effective in raising user efficacy levels and improving computer performance. In addition, post-training efficacy was predictive of subsequent computer performance. Finally, performance outcomes and future performance expectations were predictive of users' affective reactions.

Original languageEnglish
Pages (from-to)1-10
Number of pages10
JournalComputers in Human Behavior
Volume15
Issue number1
DOIs
StatePublished - 1999

Keywords

  • Attributional style
  • Computer training
  • Computer-related performance

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